[ { "post_id": "52", "post_category_id": "9", "post_title": "What are your shipping rates for New Zealand", "post_content_short": "Please refer to our online shipping information<\/a> for New Zealand shipping rates.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:50:12" }, { "post_id": "51", "post_category_id": "7", "post_title": "Can I give Syba Signs feedback on products and services", "post_content_short": "We appreciate feedback on our products and services. We assure you we will treat every request with the utmost respect and care.
\r\n
\r\nPlease contact us<\/a> and one our our\r\n\tfriendly team members will be happy to assist you.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:49:08" }, { "post_id": "50", "post_category_id": "7", "post_title": "What currency do you transact in?", "post_content_short": "When shopping on www.sybasigns.com.au all prices are in Australian Dollars (AUD) and are inclusive of GST. Credit card payments are made\r\n\tin Australian dollars.\r\n\r\n

\r\n\tWhen shopping on www.sybasigns.co.nz all prices are in New Zealand Dollars (NZD) and are GST free. Credit card payments are made in New\r\n\tZealand dollars.\r\n\r\n

When shopping on www.sybasigns.com all prices are in US Dollars (USD) and are tax free. Credit card payments are in US dollars.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:47:51" }, { "post_id": "45", "post_category_id": "10", "post_title": "Who usually attends your courses?", "post_content_short": "Syba Academy delegates include teacher librarians, classroom teachers, information professionals, principals, Curriculum and eLearning\r\n\tCoordinators, Heads of Learning Areas and school executives.\r\n\r\n

\r\n\tFor a full list of upcoming courses, dates and locations please visit www.sybaacademy.com.au\/learning\/courses<\/a>\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:42:18" }, { "post_id": "44", "post_category_id": "10", "post_title": "Where are Syba Academy courses held?", "post_content_short": "Syba Academy has held professional development opportunities in Sydney, Brisbane, the Gold Coast, Cairns, Adelaide, Canberra, Port\r\n\tMacquarie, Perth, Auckland, Wellington, Christchurch, and Hong Kong.\r\n\r\n

\r\n\tSyba Academy will also run professional development opportunities in other locations by arrangement with local network groups or\r\n\torganisations.\r\n\r\n

\r\n\tA feature of the all new Syba Academy program is professional Online Extension Courses which are accessible by teachers across Australia\r\n\tand internationally. For more information about our online extension courses please visit www.sybaacademy.com.au\/learning\/online-extension-courses<\/a>\r\n\r\n

\r\n\tFor a full list of upcoming courses, dates and locations please visit www.sybaacademy.com.au\/learning\/courses<\/a>\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:34:15" }, { "post_id": "43", "post_category_id": "10", "post_title": "What is included in the Syba Academy seminar experience?", "post_content_short": "Syba Academy offers a professional seminar experience with up to date topics and internationally renowned and qualified speakers. Your\r\n\tregistration also includes arrival tea and coffee, morning tea and lunch. Your day pack holds your certificate of attendance, name tag and\r\n\trelevant seminar resources.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:33:44" }, { "post_id": "42", "post_category_id": "10", "post_title": "What if I can no longer attend a course?", "post_content_short": "Any cancellation of a Syba Academy course including a seminar, workshop or online learning program will incur a 10% fee. Any cancellation\r\n\twithin 7 days of start date will incur the full cost of registration. Name changes within the same organisation are allowed. Please contact\r\n\tus<\/a>\r\n\tif you have any questions.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:31:00" }, { "post_id": "41", "post_category_id": "10", "post_title": "I am organising a professional development day and I need speakers, can you help?", "post_content_short": "Yes, Syba Academy can take the hard work out of organising your next professional development day. Our Academy Speakers Network offers an\r\n\textensive range of speaker options for your event. For more information please visit our speakers<\/a> page or\r\n\tcontact us<\/a> for more information.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:31:00" }, { "post_id": "40", "post_category_id": "10", "post_title": "How many people usually attend your seminars?", "post_content_short": "Depending on the location our full day seminars attract 100-200 participants.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:30:00" }, { "post_id": "39", "post_category_id": "10", "post_title": "Can’t find what you’re looking for?", "post_content_short": "Please contact us<\/a> if you have any questions regarding our professional development\r\nprograms and opportunities or if you are looking for a customised program to suit your needs.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:28:36" }, { "post_id": "38", "post_category_id": "10", "post_title": "Can I cancel my registration?", "post_content_short": "You may cancel your seminar registration however this will incur a 10% cancellation fee. Cancellations within 7 days of the seminar this\r\n\twill incur the full cost of registration. Name changes within the same organisation are allowed at any time. Please contact\r\n\tus<\/a>\r\n\tas soon as possible if you need to vary your registration.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:27:48" }, { "post_id": "37", "post_category_id": "10", "post_title": "Are your courses held in partnership with other organisations?", "post_content_short": "Yes, Syba Academy collaborates with a number of organisations in order to deliver high quality professional development opportunities.\r\n\tSome of the organisations we have worked with include ALIA Schools, the School Library Association of South Australia, AISWA Libraries,\r\n\tWestern Australia School Library Association, School Library Association of Queensland (Northern Queensland), School Library Association\r\n\tof Queensland (Gold Coast) and Australia School Library Association (Tasmania). In New Zealand, Syba has worked with the School Library\r\n\tAssociation of New Zealand Aeoteroa and the National Library of New Zealand.\r\n\r\n

\r\n\tSyba Academy has also worked with the NSW Department of Education and Training and various Catholic Education Offices across Australia.\r\n\tSyba’s Guided Inquiry seminars are delivered in partnership with the Centre for International Scholarship in School Libraries (CISSL) at\r\n\tRutgers University, The State University of New Jersey.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:27:12" }, { "post_id": "36", "post_category_id": "9", "post_title": "When will my credit card be charged?", "post_content_short": "Your credit card will be charged at the time of ordering.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:25:56" }, { "post_id": "35", "post_category_id": "9", "post_title": "What if my order is damaged or has items missing?", "post_content_short": "Please contact us<\/a> within 30 days of receipt of your order if you have damaged or missing items in your order.\r\n\tWe encourage all customers to fully inspect their orders on receipt to ensure any discrepancies are sorted out as soon as possible.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 01:25:13" }, { "post_id": "34", "post_category_id": "9", "post_title": "What are your shipping rates for international orders?", "post_content_short": "Please refer to our online shipping information<\/a> for international shipping rates.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:54:57" }, { "post_id": "33", "post_category_id": "9", "post_title": "What are your shipping rates for Australia?", "post_content_short": "Shipping and handling for Sydney metro orders is $15.00 + GST
\r\n\r\nShipping and handling for WA, NT, SA & FNQ orders is $21.00 + GST\r\n
Shipping and handling for Rest of Australia orders is $17.00 + GST\r\n
Spine Label only orders: $9.00 + GST Australia wide.\r\n
If you require an express service please contact us<\/a> for options and pricing.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:54:10" }, { "post_id": "32", "post_category_id": "9", "post_title": "What are my payment options?", "post_content_short": "You can choose to receive an invoice or pay by credit card at checkout. If you select the invoice option it will be sent with your order.\r\n\tThe payment terms are 30 days from the date of invoice.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:53:34" }, { "post_id": "31", "post_category_id": "9", "post_title": "I am a New Zealand or international customer do I pay GST?", "post_content_short": "New Zealand and international customer orders are goods and services tax free.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:52:44" }, { "post_id": "30", "post_category_id": "9", "post_title": "How will my order be shipped?", "post_content_short": "We exclusively use Australia Post eParcel to send you orders.
\r\nIf you require Express Post please\r\n\tcontact us<\/a> to make this request and to get a quote for this service.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:51:48" }, { "post_id": "29", "post_category_id": "9", "post_title": "How do I know that my online order has been received?", "post_content_short": "You should receive an email confirming your order in the moments following its completion. If you do not receive a confirmation email\r\n\t\t\tplease contact us<\/a> so we can ensure your order has been received.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:50:47" }, { "post_id": "28", "post_category_id": "9", "post_title": "How do I get a copy of my invoice?", "post_content_short": "Your invoice will be sent out with your order. If you do not have a copy of your invoice and you have received your goods please Contact\r\n\tUs<\/a>.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:49:42" }, { "post_id": "27", "post_category_id": "9", "post_title": "Do you ship internationally?", "post_content_short": "Yes we ship internationally, please refer to individual websites:
\r\nwww.sybasigns.com.au<\/a> (Australia)
\r\nwww.sybasigns.co.nz<\/a> (New Zealand)
\r\nwww.sybasigns.com<\/a> (USA & Rest of the World)", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:48:33" }, { "post_id": "26", "post_category_id": "9", "post_title": "Do you keep my credit card details?", "post_content_short": "Your credit card details are stored securely and immediately destroyed after use.", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:47:50" }, { "post_id": "24", "post_category_id": "9", "post_title": "Can I enter a purchase order reference when shopping online?", "post_content_short": "Yes. You will be given the option to enter a customer reference number, simply enter your purchase order number and we will ensure it\r\n\tappears on the final invoice.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:45:18" }, { "post_id": "23", "post_category_id": "8", "post_title": "What size should my shelf label holders be?", "post_content_short": "First, measure the width of the front of your shelving. If your shelf measures 26mm or more, you will need 26mm shelf label holders. If\r\n\tyour shelf measures between 15mm and 25mm you will need 17mm shelf label holders.\r\n", "post_icon": null, "post_content_type": "none", "post_content_url": null, "post_date": "2019-10-04 00:43:57" } ]